Legal
Last Updated: April 13, 2026
Privacy PolicyTerms of ServiceMedical Disclaimer

Terms of Service

Effective Date: April 13, 2026

These Terms of Service (“Terms”) govern your use of the Doctilio application (“App”) provided by Doctilio (“we,” “our,” or “us”). By accessing or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Overview

Doctilio is a medical dictation application that enables healthcare professionals to record voice dictations, transcribe them into text using on-device speech recognition, manage medical reports, and optionally enhance text using AI-powered improvement tools.

2. Eligibility

You must be at least 18 years of age and a licensed or practicing healthcare professional (or authorized support staff) to use this App. By using the App, you represent and warrant that you meet these requirements.

3. Account Registration

  • You must sign in using a valid Google account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
  • You agree to provide accurate and complete information during registration and onboarding.
  • You must notify us immediately if you suspect unauthorized access to your account.

4. Permitted Use

You may use the App solely for lawful medical dictation and report management purposes. You agree not to:

  • Use the App for any unlawful, fraudulent, or harmful purpose.
  • Reverse engineer, decompile, or disassemble the App or its underlying technology.
  • Attempt to gain unauthorized access to our servers, systems, or other users’ accounts.
  • Interfere with or disrupt the integrity or performance of the App.
  • Reproduce, distribute, or create derivative works from the App without our prior written consent.
  • Use the App to transmit malware, viruses, or any harmful code.

5. Medical Disclaimer

IMPORTANT NOTICE REGARDING HEALTHCARE USE:

  • Doctilio is a dictation and transcription tool only. It does not provide medical advice, diagnosis, or treatment recommendations.
  • The AI text improvement feature is designed to assist with grammar, formatting, and medical terminology. It does not validate medical accuracy. You are solely responsible for reviewing and verifying all transcribed and AI-improved text before use in any clinical or medical context.
  • Doctilio is not a HIPAA-covered entity and does not claim HIPAA compliance. Do not include patient-identifiable information such as names, dates of birth, addresses, social security numbers, or any other protected health information (PHI) in your dictations.
  • You are solely responsible for ensuring your use of the App complies with all applicable healthcare privacy and data protection laws in your jurisdiction, including but not limited to HIPAA (United States), PIPEDA (Canada), GDPR (European Union), and DISHA (India).

6. Subscription and Payments

  • Certain features of the App may require an active subscription.
  • Subscription plans, pricing, and features are described within the App and may change at our discretion.
  • Payments are processed through third-party payment providers. We do not store your payment card details.
  • Subscriptions renew automatically unless cancelled before the renewal date.
  • Refunds are handled in accordance with the policies of the applicable payment platform.

7. Intellectual Property

  • The App, including its design, source code, speech recognition models, AI services, trademarks, and all related content, is the exclusive property of Doctilio and is protected by applicable intellectual property laws.
  • Your transcriptions and dictation content remain your property. By using the App, you grant us a limited, non-exclusive license to process your content solely for the purpose of providing and improving our services (transcription syncing, AI text improvement).
  • This license terminates when you delete your content or your account.

8. Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the App, you consent to the practices described in the Privacy Policy.

9. Service Availability

  • We strive to keep the App available at all times but do not guarantee uninterrupted or error-free operation.
  • We may modify, suspend, or discontinue any part of the App at any time, with or without notice.
  • On-device transcription works offline; however, features such as report syncing, AI text improvement, and account management require an active internet connection.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The App is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant the accuracy, completeness, or reliability of any transcription or AI-improved text generated by the App.
  • In no event shall Doctilio, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, profits, or business opportunities, arising from your use of the App.
  • Our total liability for any claims arising from your use of the App shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Doctilio and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use or misuse of the App.
  • Your violation of these Terms.
  • Your violation of any applicable law or regulation.
  • Any content you submit through the App, including dictation text containing PHI or other sensitive information.

12. Termination

  • You may stop using the App and request account deletion at any time by contacting us at support@doctilio.com.
  • We may suspend or terminate your access to the App at any time, with or without cause or notice, if we believe you have violated these Terms.
  • Upon termination, your right to use the App ceases immediately. We may delete your account data in accordance with our data retention practices.

13. Modifications to These Terms

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by updating the “Effective Date” at the top of this page. Your continued use of the App after such changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the App.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or the App shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts in India.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Doctilio regarding your use of the App and supersede all prior agreements and understandings.

17. Contact Us

If you have any questions about these Terms, please contact us:

Doctilio
Email: support@doctilio.com